Orders placed by 13:00 on a working day (Mon-Fri) should be delivered by the end of the following working day in the UK. Please be aware sometimes factors beyond our control can delay delivery and next-day delivery cannot be guaranteed.
Deliveries to the Scottish Highlands and Islands, Northern Ireland and the Isle of Man take an extra day, so we ask customers to please allow 2-4 working days from the day of order to avoid any disappointment.
You can track your order online using the tracking service provided by Royal Mail or DPD. You will receive an email containing tracking information shortly after your order is dispatched (please check your spam folder if you haven't received one). If you supplied a mobile number, you should also receive an SMS text message.
In the unlikely event that there's a problem with your order, we will contact you either by phone or email to let you know. If there is something you’d like to discuss, please feel free to contact our Customer Service Team.