Safeguarding your personal details

At Countryside Ski & Climb we take online security very seriously. So seriously that none of our customers have ever reported fraudulent use of a credit or debit card as a result of purchases made with us. Our secure transaction system uses the Sage Pay system from Sage, the leading supplier of business management software and services. Sage Pay (formerly Protx) is the UK's largest independent Payment Service Provider.

Sage Pay (formerly Protx) has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI), adhering to the most stringent levels of fraud screening so your details remain secure throughout the transaction process. Their encryption system is one of the most secure forms available and ensures confidential transfer of information.

In addition to these security measures Countryside only requests authorisation for the transaction value from your card issuer and does not charge your card until the point where the goods are actually dispatched to you. We understand that many of our customers have experienced frustrations with other sites who charge cards without having goods in stock. The pre-authorisation process with 'charge on dispatch' that Countryside has adopted is similar to how hotel bookings work.

Verified by Visa and MasterCard SecureCode

To give you even more confidence in shopping online you can sign up for 'Verified by Visa', a free service that protects your card details with your own personalised password.

Verified by Visa protects your existing Visa card with a password you create, giving assurance that only you can use your Visa card online. Simply activate your card and create a personal password. Signing up is quick and simple and you can use your existing card. You can use 'Verified by Visa' at many other web sites that have recognised the benefits of this service.