This Privacy Policy covers Countryside Ski & Climb Limited trading as Countryside Ski & Climb, Countryside and any of its associated companies and/or web sites.

We comply with all UK Data Protection and consumer legislation including the Data Protection Act 1988. In order to place orders online you will need to provide us with relevant information such as name, address, telephone number, credit card details, etc. Countryside Ski & Climb uses SSL (Secure Socket Layer) technology which ensures that any information you provide is encrypted and is safe from internet fraud. Countryside will share your details with your credit card issuer as part of our normal transaction authorising process. Address and telephone/mobile details will also be shared with our authorised delivery agents so that the goods can be dispatched and delivered efficiently. Any information stored about you will be held in a secure environment and is not shared with any third party companies. Countryside Ski & Climb is legally obliged to provide your personal or user information if requested by the Police or any other regulatory or government authority investigating suspected illegal activities.

In addition to the information you provide to us while placing an order we will also collect information on your IP address, browser type used, what pages you have looked at and any searches made during your visit. This information is gathered to help us improve the quality of the website and its usability. This information is collected even if no orders are placed.

Our web site may provide links to other sites. These web sites have their own Privacy Policies and Countryside Ski & Climb is not responsible for any third party web sites, their content or their Privacy Policies.

If you have any queries concerning any aspect of our Privacy Policy please click here to send an email.

Cookies

This website and our online services may use "cookies". Cookies enable you to use shopping baskets and to personalise your experience on our site, tell us which parts of our website people have visited, help us measure the effectiveness of ads and web searches, and give us insights into user behaviour so we can improve our communications.  Web browsers and smart electronic devices allow the user to disable cookies, because cookies are used throughout our website, disabling them may prevent you from using certain parts of our site.  The cookies used on our website have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our website and online services:

Category 1 — Strictly Necessary Cookies

These cookies are essential to enable you to browse around our website and use features. Without these cookies, services like shopping baskets and e-billing cannot be provided.

Category 2 — Performance Cookies

These cookies collect information about how you use our website — for instance, which pages you mostly go to. This data may be used to help optimise our website and make them easier for you to navigate. These cookies are also used to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Category 3 — Functionality Cookies

These cookies allow our website to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. We may also remember preferences such as text size, fonts and other customisable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.

Countryside Ski & Climb Limited T/A Countryside and Countryside Ski & Climb 118-120 High Street Stevenage Hertfordshire SG1 3DW

Registered in England 2979298 VAT Registration Number GB 906 4373 27 Data protection registration number Z1711535

Telephone in the UK: Freephone 0800 298 9975 or 01438 353086

Outside the UK Telephone: +44 1438 353086